Avoiding the Black Box Effect

Avoiding the Black Box Effect

As the COVID-19 crisis continues, it is clear that the economy will be heavily impacted . While CTO’s and technical teams currently focus on coping with the operational challenges of the crisis, their attentions are already squarely on prudent IT cost...
Infographic: Lean Benefit Management

Infographic: Lean Benefit Management

Benefit management is the art of monitoring the performance of network investments over time. For Riaktr it resulted in a gain of 8% additional ROI in the roll-out of the second deployment wave.   Enjoyed this infographic? You might also enjoy: “Smart Capex...
Accessing distributors data: The how and the why

Accessing distributors data: The how and the why

Gaining access to distributors’ data is one of the main challenges Mobile Network Operators (MNO) face in Latin America. Increasing the performance for any indirect channel begins with the valuable information that distributors have on their points of sale. In...
An insider’s story:Moving to South Africa

An insider’s story:Moving to South Africa

Who’s Bob   I’ve been an employee at Riaktr for five years. I started out at this crazy venture by building our Support Department from scratch. It was a great challenge to learn how to recruit and manage people for the first time in my life, although this was a...