Use telecom analytics to gain insights on your distribution

Use telecom analytics to gain insights on your distribution

To increase sales performance, you need real-time, specific insights   Telecommunications providers are no strangers to the value of data analytics. In fact, many of them have been using some form of business intelligence for years – whether it’s basic reporting...
Accessing distributors data: The how and the why

Accessing distributors data: The how and the why

Gaining access to distributors’ data is one of the main challenges Mobile Network Operators (MNO) face in Latin America. Increasing the performance for any indirect channel begins with the valuable information that distributors have on their points of sale. In...
An insider’s story:Moving to South Africa

An insider’s story:Moving to South Africa

Who’s Bob   I’ve been an employee at Riaktr for five years. I started out at this crazy venture by building our Support Department from scratch. It was a great challenge to learn how to recruit and manage people for the first time in my life, although this was a...
Hacking data with JavaScript REPL

Hacking data with JavaScript REPL

One-shot programming   Programming is about automation and data manipulation. The french word for computer science is ‘Informatique’, the contraction of ‘Information’ and ‘Automatique’. Computer scientists often mistake getting...
How rewards schemes become transparent

How rewards schemes become transparent

September 2019 by Miguel Wolfrum Caeiros and Bob van der Vleuten, Craft Apps team (tailored data solutions).  Excerpt – Automating performance reports and empowering employees with their own performance data on a daily basis makes a rewards scheme more...