On May 11th 2016, Gartner published the Cool Vendors in Communications Service Provider Operational and Business Infrastructure, 2016 report in which Riaktr (formerly Real Impact Analytics) is referred to as a “cool vendor”.

Gartner is the world’s leading information technology research and advisory company. Needless to say, Riaktr is very proud to be featured in this report considering how thorough the evaluation process was. The analyst house recommends the report for chief technology officers and information officers that need “innovative solutions to modernize communications service provider IT operations and networks to achieve digital transformation.”

Riaktr offers communication service providers guided analytics applications that recommend action to the end-user. If you want to know more, subscribers can download the report on Gartner’s website. For Riaktr, the report is an acknowledgment of its leading expertise in delivering ROI with big data apps.

The report is authored by Norbert J. Scholz, Martina Kurth, Sylvain Fabre, Neil Osmond and Charlotte Patrick.


Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

The software solutions of Riaktr for telecom operators are Smart Sales&Distribution and Smart Capex. You can ask for a demo