Telecom Sales & Distribution

Optimise your regional field sales operations 

Your challenges

  • You lack real-time insights into which region’s performance is deteriorating.
  • You need visibility on your Points of Sale (POS) and your distributors’ activity.
  • You want to track your field team’s activities and performance.

1 minute to know more about the

Sales & Distribution software:

Optimise your distribution management & track your sales reps’ efficiency

Explore your telecom commercial performance in one centralised tool

Promote coordinated strategies by aligning your teams and different channels around the same metrics of recharges, SIM cards, mobile money, network etc. With precisely localised insights by network site and Point of Sale, you will understand exactly where you need to focus your efforts.

Telecom-sales-analytics-v2

Prioritise your actions and track their impact

Field sales management software

Build comprehensive action plans to reach your sales targets. These are automatically updated and easily shared, to allow you to act immediately in case of deviation. Our action plans also determine which stores to prioritise visiting based on identified issues and opportunities.

Empower your field agents

Improve the efficiency of your field agents, even when they are offline, thanks to our Salesforce Automation Tool (SFA) called “Globe Trotter”. Your field team receives their planned visits with all the information required about each Point of Sale. Supervisors can track their execution in real time and analyse the collected field data.

increase your sales reps productivity

Ensure your shops have enough stock

distribution management system

Work hand-in-hand with your distributors and get real-time alerts on your shops’ stock. Act immediately to avoid any stock-out for both your recharges and mobile money.

These happy customers have adopted
our Telecom Sales & Distribution software

Feedback-client-orange-botswana

Orange Botswana

Let me use a metaphor. Before, we were driving a car, but it felt like there was fog and we couldn’t see anything through the windscreen. Since we implemented Business Monitoring (the name given to S&D by our client), we know exactly where we are going. We understand where the issues are on a map and we can act directly at the POS level.”

feedback-mtn-south-africa

MTN South Africa

“In the area of Big Data, where we’ve got a lot of information at our fingertips, it is a huge source of competitive advantage for anyone in the sales field to be able to make decisions with the right information, in real time. What I’m most excited about the Engine Room (the name given to S&D by our client) is how we can use it to assess the needs of our customers in the market so we can provide our customers with a better MTN experience.”

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A unique solution to meet all the needs of your sales teams

sales-manager

Sales managers

  • Track sales KPIs down to sites and stores
  • Prioritise teams’ visits using targeted recommendations
  • Manage distributor performance
field-reps-productivity

Field reps

  • Get insights on your shops’ issues
  • Understand which POS need to be visited first
  • Collect data from the field and share easily
distributors

Distributors

  • Ensure sufficient stock in your territory
  • Track which POS are at risk of a stock-out
  • Get alerts on your phone when POS are out-of-stock
airtime-analytics

Airtime

CDRs-marketing-analytics

CDRs

location-analytics

Dimensional data

mobile-money-analytics

mobile money

network-sales-analytics

Network

telecom-sales-analytics

And more

Data

The Telecom Sales and Distribution software eliminates hours of manual work for your sales team, allowing them to focus on what they do best: increase sales.

Our goal is to support them in this endeavour, by providing them with near real-time analytics that are presented in the easiest way possible. Crucial to this, is ensuring that data and KPIs from multiple aspects of the business can be easily assessed and combined to come to the correct conclusions.

This is complex as the underlying data for these dimensions comes from very diverse sources, and collating the data takes time.
Our Telecom sales analytics software connects with and integrates any telecom data sources, centralizing all data in one data-mart, eliminating the unnecessary extra work for your sales or BI teams.

airtime-analytics

Airtime

mobile-money-analytics

mobile money

CDRs-marketing-analytics

CDRs

network-sales-analytics

Network

location-analytics

Dimensional data

telecom-sales-analytics

And more

Data

The Telecom Sales and Distribution software eliminates hours of manual work for your sales team, allowing them to focus on what they do best: increase sales.

Our goal is to support them in this endeavour, by providing them with near real-time analytics that are presented in the easiest way possible. Crucial to this, is ensuring that data and KPIs from multiple aspects of the business can be easily assessed and combined to come to the correct conclusions.

This is complex as the underlying data for these dimensions comes from very diverse sources, and collating the data takes time.
Our Telecom sales analytics software connects with and integrates any telecom data sources, centralizing all data in one data-mart, eliminating the unnecessary extra work for your sales or BI teams.

Training and customer success management

The Sales & Distribution training team organizes separate training sessions for the different teams and field reps — management, commercial, sales (indirect & direct channels), mobile money and marketing — to target training effectively. The training includes the introduction of new processes, such as firefighting and driving growth, also called the War Room or the Engine Room process.

After the installation of our Telecom Sales & Distribution software, each client is followed by a dedicated customer success manager to guarantee effective usage. Working hand-in-hand with a local champion, they will make sure your team fully understands the processes and implements them internally. They will also hold additional training sessions for new users or to explain new features, etc. 

Training-Telecom-sales-analytics-solution

Tackle inefficiencies in Sales & Distribution

Telecom-POS-management

73,000

POS visited every week based on S&D insights

sales-teams-productivity

+30%

productivity for the field teams
sales-and-distribution-users

+1,125

active (and happy)
users

indirect-sales-management

+ 3%

increase in store 
revenue

Telecom-POS-management

73,000

POS visited every week based on S&D insights

sales-teams-productivity

+30%

productivity for the field teams

sales-and-distribution-users

+1,125

active (and happy)
users

indirect-sales-management

+ 3%

increase in store 
revenue

Related content

Discover how Riaktr can boost your sales performance

  • Track all your metrics in one place
  • Get visibility on your field agents in real time
  • Identify the Points of Sales at risk of stock-out
  • Measure the impact of your action plans
  • Integrate with your own data sources (ERP, transactions, CDRs etc.)